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FOR EMERGENCY

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terms & Conditions

Privacy Policy

Disclaimer

terms & Conditions

Welcome to Hompital. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions, which together with our Privacy Policy govern Hompital’s relationship with you in relation to this website and our services. If you disagree with any part of these terms, please do not use our website.

1. About Us

The term "Hompital" or "us" or "we" refers to the owner of this website. Hompital provides home healthcare and related services.

2. Website Use

  • The content on this website is for general information purposes only and is subject to change without notice.

  • This website may store your medical and demographic data for service-related purposes.

  • We do not guarantee the accuracy, performance, or suitability of the content or services offered on the website.

  • Your use of any information or services from this website is entirely at your own risk. It is your responsibility to ensure that our services meet your specific needs.

3. Intellectual Property

  • All content on this website, including text, images, graphics, layout, and design, is owned by or licensed to Hompital.

  • Unauthorized use or reproduction of any content is prohibited and may result in legal action.

4. User Conduct

  • Misuse or unauthorized access to the website may result in legal action.

  • You agree not to harm, hack, or manipulate the website or its content.

  • Hompital provides a unified platform that connects customers with various independent companies and professional service providers in sectors such as healthcare, diagnostics, nursing, physiotherapy, and other home-care services. Each service is delivered directly by the respective company or professional, using their own equipment, tools, and resources. While these providers may operate under the Hompital platform for customer convenience, they remain independent entities and are solely responsible for the execution, quality, and outcomes of their services. Hompital does not own, control, or supply the equipment, materials, or staff used by these providers. By booking through Hompital, you acknowledge that Hompital’s role is limited to connecting you with trusted service providers and coordinating the service process. Any issues, claims, or disputes regarding the actual service should be addressed directly with the service provider responsible.

5. Refund Policy

  • Refunds are issued to the original payment method only (excluding cash).

  • No refunds for payments made via vouchers or promo codes.

  • Refunds may take 10–15 business days after approval.

  • For NEFT refunds, please provide accurate account details. Hompital is not responsible for incorrect information provided.

6. Governing Law

  • Your use of this website is subject to the laws of the Republic of India.

Privacy Policy

We value your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

  • Name, contact details, and health-related data

  • Information you provide when booking services or filling forms

  • Technical data like IP address and device information

2. How We Use Your Data

  • To provide and improve our healthcare services

  • To contact you regarding appointments or service updates

  • For internal analytics and record-keeping

  • To comply with legal or regulatory requirements

3. Data Security

  • We implement industry-standard security measures to protect your data.

  • Only authorized personnel have access to personal and health-related data.

4. Sharing Information

  • We do not sell or share your personal data with third parties, except:

  •  To service partners (if required to fulfill your booking)

  • When required by law or regulatory bodies

5. Your Rights

  • You can request to view, correct, or delete your data at any time by contacting us.

Disclaimer

The content on this website is intended for informational purposes only. It does not replace professional medical advice, diagnosis, or treatment.

  • Always consult with a qualified healthcare provider for any medical concerns.

  • Hompital is not liable for decisions made based on website content.

  • Service availability and prices may vary and are subject to change.

NCR

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Hompital brings hospital-quality care to your home with expert medical staff and personalized treatment — hospital care, at home.

©2025 Hompital . All rights reserved

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